Seamless Multitasking
23 Nov
My coworkers were lounging in their recliners, numb from an afternoon of tryptophan leftovers, back-to-back movies, and napping. Somewhere in all of that the wireless Internet connection went down. Given past experience, I expected an onslaught of profanity followed by pounding fists and a handful of tears. But none of that happened; no one moved, and the room grew quiet again.
I was sacked out on the couch, drifting between states of dream-filled bliss and hazy awareness. I was pulled lightly from sleep when I heard their voices. I thought I had heard someone say the Internet was down, but I wasn’t concerned. I was busy napping, see, and napping trumps everything, so I drifted back to my dreams.
Like most people I’ve observed lately, my coworkers are masters at what I call multi-format multitasking (MFM). They are able to watch movies on the television, surf the Net with their laptops, chat online, send text messages, read a book, study for their next test, do their homework, and nap. And like most, I’ve watched people hit the tremor-filled wall of wireless withdrawals.
So when the Internet went down that afternoon, I was surprised no one had gotten up to check the router. It seems the fastest and easiest solution to keep the tremors from surfacing. But that would require stepping out of the master control room of their electronic bubbles. Why do that when it’s easier to shift your thinking instead?
Anything that required the Internet, no matter how important, was shifted to the back burner. They filled the now-unoccupied space with something else: doodling, making playlists, writing notes in their PDAs, working on projects. All the while they continued to watch the movie, send text messages, make phone calls, do homework and nap. They did this, too, with ease and simplicity.
It seems similar to what happens when you hiccup, or sneeze, or miss your step. It happens—and then you move on to the next thing. Think of the last time you played a scratched CD. When it hits the scratch you click the “next” button and move onto the next song. The scratch doesn’t matter, see, because there are plenty of songs left.
When I finished napping and slid off the couch, someone asked me a question. I couldn’t process it very well in that moment, but I heard very clearly what came next: “the Internet is down.” It took about five seconds for my brain to run through a series of steps: check phone, check modem, check router.
The fix was simple: turn the router off, turn the router on. In less than 30 seconds, the wireless connection was back up. And in less than five seconds, I watched my coworkers seamlessly transition the Internet back into the fray while simultaneously moving its replacement to the back burner. They paused, too, long enough to say thanks.
It was like the scratched CD: they hit the “next” button and moved on, never missing more than a beat.
The Lure of Data: This NY Times article talks about data overload, addiction to gadgets, and whether or not all this multitasking is actually productive.
Multitasking or A.D.D.: A wired mom with three kids wonders if she’s the queen of multitasking or experiencing the symptoms of A.D.D.
Multitasking makes us stupid? We think we’re getting more things done by multitasking, but it turns out we aren’t doing any of them very well.

Like most others, I heard the news yesterday of Google’s impending “Android” platform for cellular software (stories available